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Matt Cutts

Wednesday, June 22, 2011

Social Media Sites Used to Engage with Customers #Webinar #Poll via @Position2

A poll result from the Webinar by ChiefMarketer, sponsored by Position2:

Question: What social media site will you most likely be actively listening and engaging with prospects and customers?

Answer:

As expected Twitter and Facebook leads the race...
Social Media Sites Used to Engage with CustomersClick image to enlarge

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Friday, March 11, 2011

Social Cheaters: Please Follow Some Ethics [Twitter Rules]

Do you tweet? And do you follow-back all your followers? If so please save yourself from "Social Cheaters".

The History:


At early times, when search engines' ranking algorithm was powered only by back-links, people used to add reciprocal links to pass PageRank (PR) and to improve their rankings. But very few of them keep a track of their back-links and most of them will remove the reciprocal links just before the Google PageRank Dance to boost their search engine rankings and PR.

The Present:


Similar to Google PageRank for a webpage your Twitter profile has an influencer score, and to increase the score "Social Cheaters" follow the same old method. This is what they do:


  • First they will select the list of twitter accounts to follow.

  • Then they will follow each and every twitter account.

  • As soon as they 'click' follow, the twitter account holder will get an email alert saying "You got a new follower".

  • But even before the 'new follower' email alert reaches inbox, the 'Social Cheaters' will Un-follow them.

  • Most of them will follow back even without checking the followers current follow status.


By doing this I have seen most of have gained a good profile score.

Example:


I recently got a new follower alert from @buzzwave a twitter account from http://buzzwave.us.com and they have followed the same trick to gain more followers.

@buzzwave
As you can see the ratio between following and the followers is way too high. How do they attain this?
I got their follow request by 8:40 PM and I checked their twitter account by 8:50 PM, but by that time my account was un-followed.

Most of them won't check for the current status of the new followers they will simply follow back. And this is how they could easily increase their followers. A best example of poor social media ethics!

How to Prevent?



  • Before you decide to follow-back any new follower, please check for their current status. To verify the current status please check for the message button. If the message button is visible then they still follow you, if not they have un-followed you.

    Following: Following

    Not Following: Not Following


  • So what happens if they un-follow after you follow them back? Use tools like http://who.unfollowed.me/ to check your followers' status and un-follow the "Social Cheaters".

Conclusion:


It is not necessary that all un-followers are "Social Cheaters". Sometimes if your twitter timeline is spammy you will lose your followers. ;-)

Tips to keep-up your followers:

  1. Do not overload your twitter timeline even if you are posting relevant news items.

  2. Do not send spam links to your followers.

  3. Do not send DMs very frequently.


Tips: when you consider following someone:

  1. Follow only if their timeline interests you.

  2. Don't follow just for a follow-back.

  3. Do not un-follow immediately to increase your profile score.


Tips to maintain your twitter account:

  1. Check your followers' status and un-follow the "Social Cheaters". I use http://who.unfollowed.me/ to manage my list.

  2. If possible stick to specific topic while discussing on your timeline.

  3. Give credits to the original twitters, always use RT or VIA or use the default Retweet.


So what are you waiting for, start scanning your account and eliminate the cheaters.

Happy tweeting!

PS: I use http://klout.com/ to check my profile score.

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Tuesday, December 14, 2010

Top 5 #SocialMedia and Search Trends of 2010

Based on the recent trends released by Google, Yahoo, Facebook and Twitter, I have listed the top 5 trends of 2010. The list includes the most popular topics out of the 4 individual lists.

Here is the Top 5 Trends of 2010:

1. World Cup
2. Oil Spill
3. iPhone
4. Haiti Earthquake
5. Justin Bieber

Top 10 Twitter, Facebook, Google and Yahoo Trends:

Twitter
Gulf Oil Spill
FIFA World Cup
Inception
Haiti Earthquake
Vuvuzela
Apple iPad
Google Android
Justin Bieber
Harry Potter & the Deathly Hallows
Pulpo Paul

Facebook
HMU
World Cup
Movies
iPad and iPhone
Haiti
Justin Bieber
Games on Facebook
Mineros / Miners
Airplanes
2011

Google (News)
haiti
besiktas
chile
earthquake
lady gaga
iphone 4
jörg kachelmann
menowin fröhlich
mobile technology
oil spill

Yahoo
BP oil spill
World Cup
Miley Cyrus
Kim Kardashian
Lady Gaga
iPhone
Megan Fox
Justin Bieber
American Idol
Britney Spears

Click here to download the above data in Word/TXT format.

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Saturday, June 12, 2010

#Tweeting Best Practice?

Do you tweet? If so, I have explained two ways of posting updates to your public time-line. Which one do you recommend?

Option 1: Tweeting Everything at a Time

Option 2: Tweeting Evenly Throughout the Day

Each option has its own benefits and drawbacks.

Option 1: Tweeting Everything in a Time

Tweeting Everything at a Time
Open twitter.com (or any other twitter client) once in a day, and dump all your ideas/items which you want to share into the time-line with multiple updates and shut it down.

Benefit: Your updates will be clearly visible to all of your followers and noticeable.

Drawback: It’s a kind of hacking into others time-line (i.e. your followers), unless if you are not a very big personality you may lose your followers as some of them can’t tolerate such dump.

Option 2: Tweeting Evenly Throughout the Day

Tweeting Evenly Throughout the Day
The other option is constantly accessing twitter and updating the timeline with information throughout the day evenly, instead of dumping everything at a time.

Benefit: Your followers will get real-time updates and a clutter free timeline

Drawback: If your follower is not using any of the twitter clients and not managing his timeline, then there are more chances of missing some of your interesting (instead, useful) updates.

So what is your opinion? Vote for your favorite and recommended way of tweeting.



If the voting box is not visible, please click here to vote.

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Tuesday, December 01, 2009

Google #Sidewiki - Edit Any Website?

The new toolbar from Google has the Sidewiki option. It enables anyone who has logged-in with a Google account to write comment, which is visible to everyone.

Google Sidewiki
I feel, we can use this place to showcase news, achievements, products and services if any, or it can be used as a user feedback box (If nothing is there, pay someone to praise about you in Google's Sidewiki, just kidding...)

Few features:

- The owner of the page can write a comment which can be kept floating on-top always. Can be edited for any new update too.

- Simultaneously publish it in your blog.

- All the Sidewiki entry will reflect in your Google Profile

- You can even share it in Facebook and Twitter or email it instantly to your friends about your Sidewiki entry.

- You can always rate others Sidewiki entry.

- Any plan to integrate with Google Wave? whenever a link is shared via Google Wave the Sidewiki list will pop-up with the entry list. Cool feature, isn't?

Many more cool features to come... stay tuned!

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Thursday, July 30, 2009

Micro Blogging vs. Traditional Blogging

"Micro blogging is a form of multimedia blogging that allows users to send brief text updates or micromedia such as photos or audio clips and publish them, either to be viewed by anyone or by a restricted group which can be chosen by the user" – Wikipedia

Consider the two major social media websites (especially well know for micro blogging) "The Facebook" and "The Twitter". Of course LinkedIn leads the list, but I am not considering it for this discussion as it is completely a professional networking site.

In the recent times micro blogging have great impact on traditional blogging. Take a look at the below screenshots,

Alexa - Time Spent on Blogger Facebook and Twitter
Google Trends

Google Trends
The first graph is from Google Trends comparing the search volume of Blogger, Twitter and Facebook.
The second graph is from Alexa comparing the average time spent on these websites.

It is clear that micro blogging overtook the traditional blogging. People spend more time and interact much in micro blogs. The number of traditional blogs create on an average is comparatively less when compared to number of new users and new interactions that is happening in micro blogs.

So what will be the future of traditional blogging? Should I start a community/group/page in Facebook to save the traditional blogging - "Save the Traditional Blogging"? – Just Kidding!

While the chase is happening among micro blogging and traditional blogging, in the recent issue of Business Standards newspaper there is an article which talks about social media websites (especially Facebook, Twitter and LinkedIn) helping companies to generate leads, traffic, resource and business. Adding more negative impact to traditional blogging!

PS: The last previous paragraph in the above business standards article is quoted by me :-)

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Friday, February 27, 2009

Twitter A Feedback Tool - By Blogger

Take a look at the below Twitter update from Google's Blogger Team,



Google have used Twitter as their feedback tool to improve various performance issues with Blogger.

Can you suggest some Twitter ideas?

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